Terms And Conditions

Commitments Of Product Suppliers

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site.

  • Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

  • How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud;
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

  • Sharing you personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

  • Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-adsAdditionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

  • Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

  • Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

  • Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

  • Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

  • Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by footer of our site.

 

Shipping Policy

  • Shipping

We offer express worldwide shipping on all orders. Shipping charge may include free shipping as well as cost shipping. Check and make sure your orders are able to fulfill while placing orders.

  • Shipping cost

The shipping cost does not include any import taxes, and buyers are responsible for customs duties. But usually 99.9% orders are tax-free because your parcel are declared as gift and low value item.

  • Processing and shipping time

Generally it takes around 1-2 business days to proceed order when it comes. Shipping timeframes are in addition to our processing time. Please check details of each product for shipping timeframes.

  • Possible delays

We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.

 

Return Policy

  • Returns

We offer easy 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, submiting certification by shipping company with taking photos of any broken or wrong product, you’ll also need the receipt or proof of purchase, then send all of them to us by footer of our site. If your return is accepted, we’ll contact and guide you the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

  • Refunds

You will bear all charges incurred by your return. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method without refunded original shipping cost. Please remember it can take some time for your bank or credit card company to process and post the refund too.

  • Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

  • Exceptions and non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.Unfortunately, we cannot accept returns on items with: sale off, amaze gift, coupon or voucher.

  • Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

You can always contact us by footer of our site.

 

Commitments Of Gift 2 Heart Bridge

Bridge Policy

  • Gift Touch One ‘s Heart

Gift 2 Heart is a Bridge for Gift Touch One ‘s Heart through on Card Forms of Gift2heart.com website and share on Gift 2 Heart Bridge channel of youtube.com under Legal Promotion Programs that be allowed to use all descriptions, specifications, images, videos, … of all Product Suppliers.

  • Product Touch One ‘s Demand

Further, Gift 2 Heart is also a Bridge for Product Touch One ‘s Demand through on Gift Policies of Volume Discount, Web Traffic, Referral Partner that offer Quality Branded Items with the price is lower than the supplier together Extreme Deal, Excite Award, Unlimited Affiliate.

  • Your Track Code In Order Details Page

Especially, when the order is completed, the text is showed in Order details page: “Your order has been picked up by [carrier_name] on [pickup_date]. Your track code is [track_code] at https://parcelsapp.com/en/tracking/.”.

  • Exactly Fulfill & Wholeheartedly Support

Finally, Gift 2 Heart Bridge commit to exactly fulfill your orders to the suppliers within 2 days after receiving the order and wholeheartedly support your risks to the suppliers within 2 months after completing the order.